Amaron batteries have become a household name in India for their durable and high-performance batteries. Whether it’s powering your car, bike, inverter, or even a two-wheeler, Amaron has established itself as a trusted brand across the country. Known for their reliability, these batteries are used widely in automotive and non-automotive sectors. However, like any product, issues can sometimes arise, leaving consumers frustrated.
What Is Amaron Battery?
Amaron is a renowned brand of batteries in India, manufactured by Amara Raja Batteries Ltd. These batteries are designed to provide high performance and long-lasting power for various applications, including cars, bikes, inverters, and other vehicles. Amaron batteries are known for their fast-charging capabilities and low maintenance requirements.
Amaron produces different types of batteries, such as:
- Amaron Car Battery
- Amaron Bike Battery
- Amaron Inverter Battery
- Amaron Two-Wheeler Battery
Amaron Battery Price
One of the most frequently asked questions about Amaron batteries is the price. The cost of an Amaron battery can vary depending on the type of battery you need and its specifications. Here’s a breakdown of Amaron Battery Price in India:
1. Amaron Car Battery Price:
Amaron car batteries are available in various models depending on the car’s power requirement. Typically, Amaron car batteries range from ₹2,500 to ₹9,000 depending on the model and capacity. The price can fluctuate based on the make and model of your car.
2. Amaron Bike Battery Price:
Amaron’s bike batteries are designed for a range of two-wheelers. The Amaron Bike Battery Price starts at ₹1,500 and can go up to ₹3,000. The price is affected by factors such as the battery’s capacity, design, and the specific bike model.
3. Amaron Inverter Battery Price:
For inverter systems, Amaron offers long-lasting batteries that can range from ₹5,000 to ₹15,000, depending on the inverter’s size, capacity, and power requirements. Amaron Inverter Battery Price is usually higher due to the larger power capacity required.
4. Amaron Two-Wheeler Battery Price:
If you’re looking for a battery for your scooter or moped, the Amaron Two-Wheeler Battery Price typically ranges between ₹1,500 and ₹3,000.
5. Amaron Scooty Battery Price:
For scooters, Amaron offers affordable options with prices ranging from ₹1,200 to ₹2,500, depending on the make and model of the scooty.
Amaron Battery Warranty
Amaron provides warranty coverage on its batteries, ensuring the replacement or repair of a defective battery within the stipulated period. The Amaron Battery Warranty generally ranges from 12 months to 48 months, depending on the battery type and its usage.
Amaron Battery Warranty Check
If you’re unsure about the warranty status of your Amaron battery, you can easily perform a warranty check. You will need to have the serial number or battery details to verify whether the battery is still covered under warranty.
Steps to Check Your Amaron Battery Warranty:
- Visit the official Amaron website or the retailer from whom you purchased the battery.
- Locate the “Warranty Check” section.
- Enter the battery’s serial number or any other required details.
- Click on “Submit” to receive information about the remaining warranty period.
Alternatively, you can reach out to Amaron Customer Care to inquire about your battery’s warranty status.
Problems Faced by Indian Consumers with Amaron Battery
While Amaron batteries are known for their reliability, consumers have reported several issues that affect their experience. Some of the most common problems faced by Indian consumers include:
1. Short Battery Life
Some customers have reported that their Amaron batteries stopped working prematurely, well before the warranty period expired. The issue often arises due to defects in the manufacturing process or improper maintenance.
2. Difficulties in Claiming Warranty
Several customers have shared that they had trouble claiming their Amaron battery warranty. The issue often lies in understanding the warranty terms or delays in getting a replacement. Some users also face unresponsive service centers that do not honor the warranty commitments promptly.
3. Inadequate Customer Support
Customer support is an essential part of any warranty service. Unfortunately, many users have reported unsatisfactory responses from Amaron customer service, including slow response times, incorrect guidance, and a lack of follow-up on complaints.
4. Battery Charging Issues
Amaron users have occasionally encountered charging problems, particularly in automotive batteries. These issues include the battery not charging fully or the charging process taking longer than usual, leading to inconvenience, especially for those dependent on their vehicles for daily commuting.
Case Studies: Real-World Experiences of Amaron Battery Users
To provide a clearer picture of the challenges faced by consumers, let’s look at three real-life case studies of Indian consumers who dealt with Amaron battery issues.
Case Study 1: Ravi Kumar – Car Battery Issue in Delhi
Ravi Kumar, a car owner in Delhi, purchased an Amaron car battery for his sedan. After only a year of use, his car started showing signs of a weak battery. Despite having registered the warranty, Ravi was unable to get a prompt replacement. The nearest service center failed to provide him with adequate assistance, and he faced significant delays. Despite several attempts to contact customer service, Ravi had to buy a new battery after 3 months of waiting.
Case Study 2: Priya Yadav – Bike Battery Issue in Bangalore
Priya Yadav bought an Amaron bike battery for her two-wheeler in Bangalore. After about 10 months, her bike started showing signs of irregular battery behavior, including slower start-up times and frequent battery drainage. Priya contacted Amaron customer care, but it took over 20 days for the battery to be replaced, leaving Priya stranded without her bike for a prolonged period. The lack of proper communication and delayed service led to frustration.
Case Study 3: Naveen Kumar – Inverter Battery Problem in Chennai
Naveen Kumar, living in Chennai, faced a battery problem with his Amaron inverter battery after just 18 months of usage. His inverter would not charge properly, and the backup time was drastically reduced. Despite having the battery’s warranty still valid, the service center failed to offer a solution on time. Naveen had to wait for over a month for the inverter battery to be repaired, causing significant inconvenience during power outages.
Customer Care and Grievance Handling: How to Resolve Issues with Amaron Battery
Amaron does offer customer care services to assist with warranty claims, issues, and general inquiries. However, some consumers report delays or inadequate assistance.
Amaron Customer Care Details:
- Toll-Free Number:
- For general inquiries or issues related to Amaron batteries, you can call the Amaron Battery Customer Care Number at 1800-425-1247 (toll-free).
- Email Support:
- Alternatively, you can reach Amaron customer support by sending an email to amaronbatteries@amararaja.co.in.
- Head Office Address:
- Amara Raja Batteries Ltd.
- A-5, Industrial Estate, Tirupati, Andhra Pradesh, 517 506, India.
- Grievance Portal:
- Amaron provides an online grievance redressal portal for customers to file complaints if they feel their issues have not been addressed adequately. The portal can be accessed on the official Amaron website under the “Customer Support” section.
Escalating Unresolved Issues with Kanoon360:
If you are still unsatisfied with the service or your warranty claim, Kanoon360, a legal service provider, can help. They specialize in consumer law and can assist you in filing legal complaints, drafting legal notices, or taking matters to the Consumer Court.
Kanoon360 offers a team of expert lawyers who can guide you through the legal process and ensure that your rights are protected under the Consumer Protection Act. Whether you’re facing issues like delayed warranty claims, unsatisfactory customer service, or defective batteries, Kanoon360 can help you get the justice you deserve.
Frequently Asked Questions (FAQs)
- What is the price of an Amaron car battery?
- The price of an Amaron car battery typically ranges from ₹2,500 to ₹9,000, depending on the model and capacity.
- How do I check the warranty status of my Amaron battery?
- You can check your Amaron battery’s warranty status by visiting the official website and entering your battery’s serial number or contacting customer care.
- How long is the warranty on an Amaron battery?
- Amaron batteries typically come with a warranty period ranging from 12 to 48 months, depending on the type of battery.
- Where can I find Amaron battery customer care?
- You can contact Amaron customer care at their toll-free number, 1800-425-1247, or email them at amaronbatteries@amararaja.co.in.
- How do I claim a warranty for my Amaron battery?
- To claim your Amaron battery warranty, you need to visit an authorized service center with proof of purchase and your warranty registration details.
- What should I do if my Amaron battery stops working during the warranty period?
- If your Amaron battery fails during the warranty period, you can contact customer care for a replacement or repair. Make sure to keep your warranty details handy.
- What if my Amaron battery warranty claim is delayed or denied?
- If your warranty claim is delayed or denied, you can escalate the matter to Amaron’s grievance portal. If the issue persists, seek legal assistance from Kanoon360 to protect your consumer rights.
Conclusion
Amaron batteries are widely regarded for their reliability and performance across India. However, like any product, they can present challenges for consumers, especially when it comes to warranty claims, service delays, and product defects. By understanding the warranty process, knowing the customer care options available, and being aware of potential issues, you can ensure a smoother experience with your Amaron battery. If you encounter unresolved issues, don’t hesitate to seek assistance from Kanoon360, who can help you navigate the legal process and protect your rights as a consumer.