When you apply for an Axis Bank credit card, the excitement of getting your card approved and delivered can be high. But often, applicants are left wondering how to track the status of their application and what they should do if there is a delay. In this blog, we will dive deep into how to check your Axis Credit Card Application Status, the various benefits and charges of Axis Bank credit cards, and some common concerns such as how to contact customer care and how to file a complaint against Axis Bank.
Table of Contents
Understanding the Credit Card Application Process
Axis Bank offers a wide range of credit cards, each catering to different customer needs. The approval process can take a few days, and applicants can easily track their Axis Bank Credit Card Application Status through various methods provided by the bank.
How to Check Axis Credit Card Application Status
If you have applied for a credit card with Axis Bank, there are several ways to track the status of your application. Here’s a step-by-step guide to help you check the status of your Axis Bank Credit Card Application:
1. Online via Axis Bank Website
Axis Bank offers a convenient online portal where you can check your application status:
- Visit the official Axis Bank website.
- Go to the ‘Credit Cards’ section.
- Click on the ‘Track Your Application’ link.
- Enter the application ID or PAN card number and your mobile number.
- Click ‘Submit’ to view the status.
The portal will display whether your application is approved, pending, or rejected.
2. Axis Bank Mobile App
If you’re already an Axis Bank customer, you can download the Axis Bank Mobile App, which allows you to track your application status:
- Log in to the app using your credentials.
- Navigate to the credit card section.
- Enter your application ID to check the status.
3. Axis Bank Customer Care
You can also check the status of your application by calling the Axis Bank credit card customer care number. The bank has a dedicated customer service team to assist you with tracking your application.
4. Branch Visit
If you prefer in-person service, you can visit any Axis Bank branch to check your application status. Ensure you carry a valid ID, your PAN card, and the application reference number.
Types of Axis Bank Credit Cards
Axis Bank offers various types of credit cards, each tailored for different lifestyles, spending habits, and rewards. Below is a table summarizing some of the top credit cards, their benefits, and charges:
| Credit Card | Benefits | Annual Charges |
|---|---|---|
| Axis Bank Neo Credit Card | Discounts on movie tickets, shopping, and dining. 10% off on BookMyShow, Myntra, and Grofers. | ₹250 + GST |
| Axis Bank Magnus Credit Card | Access to luxury experiences, unlimited international lounge visits, reward points for every spend. | ₹10,000 + GST |
| Axis Bank Vistara Signature | Complimentary business-class tickets, Vistara club membership, milestone benefits. | ₹3,000 + GST |
| Axis Bank Privilege Credit Card | Travel benefits, 5X reward points on international spends, access to airport lounges. | ₹1,500 + GST |
| Axis Bank My Zone Credit Card | Cashback on dining, 25% off on movie tickets, complimentary lounge access. | ₹500 + GST |
| Axis Bank ACE Credit Card | 2% cashback on all transactions, 5% cashback on bill payments, Zomato, and Swiggy orders. | ₹499 + GST |
Checking Axis Neo Credit Card Application Status
The Axis Neo Credit Card is a popular choice for individuals looking for discounts on shopping and entertainment. If you have applied for an Axis Neo Credit Card, the process to check the Axis Neo Credit Card Application Status is the same as mentioned above.
You can track the status online, through the mobile app, or by contacting customer care.
Axis Bank Credit Card Customer Care Numbers
Axis Bank provides various customer care options to ensure quick and efficient resolution of your queries.
1. Axis Bank Credit Card Customer Care No:
To check your application status or raise any other issues, you can reach out to Axis Bank customer care at:
- Axis Bank Customer Care Toll-Free Number: 1860-419-5555
- Axis Bank Credit Card Helpline: 1860-500-5555
2. Axis Bank Customer Care for Credit Card Queries:
Whether it’s about tracking the application status, understanding the features of your credit card, or resolving billing disputes, you can dial the customer care number mentioned above for assistance.
3. Axis Bank Credit Card Email Support:
You can also email your queries to Axis Bank’s customer service team at creditcards@axisbank.com. Expect a response within 24-48 business hours.
How to File a Complaint Against Axis Bank?
If you’re facing issues with your Axis Bank credit card application, billing disputes, or any other service-related issue, you can file a complaint. Here’s a step-by-step guide to filing a complaint against Axis Bank:
1. Through Axis Bank Website:
- Visit the Axis Bank official website.
- Navigate to the ‘Grievance Redressal’ page.
- Fill out the online complaint form with your details and submit it.
2. Axis Bank Branch Visit:
You can visit any Axis Bank branch to file a formal complaint. Be sure to carry your identification details and a written complaint.
3. Axis Bank Nodal Officer:
If your issue is not resolved through customer care, you can escalate the matter to the Nodal Officer. Details of the Nodal Officer can be found on the bank’s website under the Grievance Redressal section.
4. Banking Ombudsman:
If your complaint is still not resolved, you can approach the Banking Ombudsman, a scheme that allows for the resolution of disputes between banks and their customers.
Don’t accept injustice just because the opponent is powerful! Take charge with Kanoon 360, the quickest & easiest Consumer Forum for consumer complaints in India. Visit our website or contact us today
Common Queries and FAQs About Axis Bank Credit Cards
1. What is the Axis Bank Credit Card Application Process?
To apply for an Axis Bank credit card, visit the bank’s website or visit a branch. After submitting your details, the bank will verify your information and credit score before approving the application.
2. How Long Does it Take for Axis Bank to Approve a Credit Card?
The approval process generally takes 7-10 business days. However, it may take longer if there are any verification issues.
3. What Should I Do if My Application is Rejected?
If your credit card application is rejected, you can reapply after improving your credit score or correcting any mistakes in your application. You can also contact Axis Bank customer care to understand the reason for rejection.
4. Can I Track My Credit Card Delivery?
Yes, after your application is approved, you will receive an email or SMS with the tracking details of your credit card. You can use these details to track the delivery.
5. What are the Minimum Eligibility Criteria for an Axis Bank Credit Card?
Eligibility criteria may vary depending on the type of card. However, generally, applicants need to be 18 years or older, have a stable income, and possess a good credit score.
6. How to Raise a Dispute on My Axis Bank Credit Card?
You can raise a dispute by contacting customer care through phone or email. Provide all necessary details such as transaction date and amount to facilitate quick resolution.
7. How Can I Update My Contact Information Linked to My Credit Card?
You can update your contact information by logging in to the Axis Bank Mobile App or Internet Banking or visiting a branch with valid ID proof.
8. Can I Convert My Purchases Into EMI?
Yes, Axis Bank allows you to convert large purchases into EMIs. You can request EMI conversion through the mobile app or by contacting customer care.
9. What Happens If I Miss My Credit Card Payment?
If you miss a payment, Axis Bank will charge late payment fees and interest on the outstanding balance. It may also affect your credit score.
10. Is There a Grace Period for Axis Bank Credit Cards?
Yes, Axis Bank offers a grace period of up to 50 days, depending on your billing cycle. This period allows you to pay your bill without incurring interest charges.
Also Read: Easy Guide to Handling Consumer Complaints in India
Conclusion
Tracking your Axis Credit Card Application Status is a straightforward process, thanks to Axis Bank’s multiple channels like the website, mobile app, and customer care helpline. Once you receive your Axis Bank credit card, you’ll have access to numerous benefits, including rewards, cashback, and travel perks. However, it’s essential to be mindful of the associated charges and use your card responsibly.
Whether you’re applying for the Axis Neo Credit Card or another variant, staying informed and tracking your application will ensure a seamless experience. If you face any issues, remember to use the Axis Bank Credit Card Customer Care or escalate your complaint through the bank’s official channels.